Product Warranty Policy
Last updated: October 27, 2026
Mens Vitality products sold by EXA DIGITAL LLC include a 90-day warranty against manufacturing defects beginning when the customer receives the product.
What the warranty covers
The warranty covers defects in materials or workmanship that occur during ordinary, intended use and are reported within the 90-day warranty period.
What the warranty does not cover
The warranty does not cover damage caused by misuse, accidents, unauthorized modification, improper cleaning, normal wear, loss, or use outside the product instructions. Nothing in this section limits rights that cannot legally be limited in the customer's location.
Available remedies
After reviewing the claim, EXA DIGITAL LLC may provide one of the following remedies, as appropriate and permitted by law: repair, replacement, or refund.
How to request warranty support
Email support@mensvitality.com within the warranty period with your order number, a description of the issue, and photographs or video when useful. Do not ship the product before receiving instructions.
Warranty return shipping is paid by EXA DIGITAL LLC for approved claims.
Contact
EXA DIGITAL LLC
412 W 7th St
Clovis, NM 88101
United States
Phone: +1 505-532-4811